Shipping Policy

We have put a lot of focus on making sure your items get delivered to you as quickly as possible.

VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

PROCESSING
It normally takes 2-7 business days for us to process your order.
Please note that this does not include holidays and weekends.

Delivery & Shipping

Standard delivery can take anywhere from 1-2 weeks worldwide once it has been processed. 

Find out more about delivery to a specific country by contacting us via email at contact@andsweht.com

* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected due to various reasons like: demand, an invalid address, customs clearance procedures or other causes.

* Please submit a ticket within 14 days of shipment if the package does not arrive in time, our representative will get back to you within 24 hours.

SCOPE OF GUARANTEE
If you buy any product through our site, you are protected if you don't receive your order on time.

PLEASE NOTE:
*We are not responsible for deliveries that were attempted but not successfully delivered because there was no one home or available to give a signature.
*We are not responsible for unsuccessful delivery attempts that result in a return to sender situation.
*We are not responsible for incorrect addresses entered into our shipping form.
*After a package is shipped out, we are unable to modify the delivery address.
*We are unfortunately not responsible for stolen packages.
*We are not responsible for delays caused by customs, or unexpected postal delivery delays such as local postal backlogs or strikes.
*We always try our best to estimate the shipping time and communicate with complete transparency with you, but sometimes unforeseen problems can occur.

We thank you for your understanding and hope you love your product from AND SWEHT.